Question 1

Do you offer ready-to-ship products?

Accepted Answer

Floral Zone primarily works on a pre-order and made-to-order basis. Each piece is prepared specifically for your order.

Question 2

Can I customize my outfit or dupatta?

Accepted Answer

Yes. We offer customization based on your requirements, including design details, colors, embellishment, and other elements where possible. Customization options depend on the style and feasibility of the requested design.

Question 3

How long does my order take?

Accepted Answer

Our estimated production time is: Dupattas: 4–5 weeks; 3-Piece Dresses: 6–7 weeks; Bridal Dresses: 8–9 weeks. Production time begins after the order and required details are confirmed.

Question 4

Do you require measurements?

Accepted Answer

Yes. Accurate measurements are essential for custom-stitched outfits. Measurements should be provided according to the selected style and the customer's height to achieve the best possible fit.

Question 5

Where is Floral Zone located?

Accepted Answer

Floral Zone is an online-based brand. We currently do not have a physical branch or walk-in store.

Question 6

Are Floral Zone pieces handmade?

Accepted Answer

Yes. Our dupattas are hand-painted and hand-embellished, while our dresses are custom-stitched and hand-embellished by our team.

Question 7

Can I place an order from outside Pakistan?

Accepted Answer

International orders can be placed where shipping is available. Shipping charges and delivery timelines may vary depending on the destination.

Question 8

How can I place an order?

Accepted Answer

You can contact us through WhatsApp or Instagram to discuss your requirements, customization, measurements, and order details.

Frequently Asked Questions